Warranty & Returns

Khalsa 1699 Watches is confident in the quality of our watches, and each product is inspected thoroughly before leaving the manufacture, and then again before being shipped to our customers.

 

Returns Policy

If you change your mind, you may return your watch within 30 days of purchase. Returns will only be accepted when the watch, box and papers are returned in as-new condition.

A restocking fee of 5% of the value of the watch will be charged.

 

Warranty

Each Khalsa watch is covered by a two year manufacturer's warranty (unless otherwise stated). This warranty covers your timepiece against manufacturer defects that affect the functionality and working operation of your watch.

The Ocean Lion watch is covered by a 5 year manufacturer warranty.

The Singh watch is covered by a lifetime manufacturer warranty.

Before submitting your warranty claim, please contact our customer support team to see if we can solve your problem. All warranty claims require proof of purchase, including watches that were gifted.

The warranty does not cover:

  • The crystal
  • Accidental damage, scratches, scuffs and other wear-and-tear
  • Lost components (such as crown, spring bars, links)

Your warranty is voided if the watch has been opened or repaired by a third-party.

NOTE: Never shower with your watch on.

 

Contact Our Support Team